Comments on: Defective Case Tracking http://gameqablog.com/2006/07/defective-case-tracking.html And you thought your Quality Assurance staff were illiterate Mon, 06 Jun 2011 21:15:55 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Sumana Harihareswara from Fog Creek http://gameqablog.com/2006/07/defective-case-tracking.html/comment-page-1#comment-54 Sumana Harihareswara from Fog Creek Wed, 28 Mar 2007 15:14:00 +0000 http://gameqablog.com/wp/?p=5#comment-54 Thanks for reminding us where we need to improve. One point, though:<br/><br/>"At least with open-source software I can have a chance at fixing the bugs myself."<br/><br/>If you buy FogBugz, you do get the source code so you can modify your own install. More stuff about that <a HREF="http://joelonsoftware.com/articles/fog0000000026.html" REL="nofollow">here</a>. And please do email us or blog again if you have more suggestions/complaints or even praise! Thanks for reminding us where we need to improve. One point, though:

“At least with open-source software I can have a chance at fixing the bugs myself.”

If you buy FogBugz, you do get the source code so you can modify your own install. More stuff about that here. And please do email us or blog again if you have more suggestions/complaints or even praise!

]]> By: Zachary http://gameqablog.com/2006/07/defective-case-tracking.html/comment-page-1#comment-11 Zachary Sun, 16 Jul 2006 23:17:00 +0000 http://gameqablog.com/wp/?p=5#comment-11 I'll have to try those out, thanks for the suggestions :) I’ll have to try those out, thanks for the suggestions :)

]]> By: Anonymous http://gameqablog.com/2006/07/defective-case-tracking.html/comment-page-1#comment-8 Anonymous Sun, 16 Jul 2006 20:10:00 +0000 http://gameqablog.com/wp/?p=5#comment-8 TestDirector or ClearQuest work well for both tasks, if your development team wants to front the costs as they can get expensive. TestDirector or ClearQuest work well for both tasks, if your development team wants to front the costs as they can get expensive.

]]> By: Zachary http://gameqablog.com/2006/07/defective-case-tracking.html/comment-page-1#comment-5 Zachary Thu, 13 Jul 2006 02:43:00 +0000 http://gameqablog.com/wp/?p=5#comment-5 A bug tracker specifically handles the cases of errors brought before it in a meaningful way. It is better than e-mail for tracking errors due to the fact that all participants can generally see all of the communication involved. Sometimes some of the information will be hidden so the bug fixers can't call <br/><br/>I probably should have been more specific when I mentioned test case tools, a bug tracker can be considered one, much like how a square can be considered a rectangle as well. Though bug/defect trackers are only part of the process, test cases themselves are usually stored in another program. Like test case web. A bug tracker specifically handles the cases of errors brought before it in a meaningful way. It is better than e-mail for tracking errors due to the fact that all participants can generally see all of the communication involved. Sometimes some of the information will be hidden so the bug fixers can’t call

I probably should have been more specific when I mentioned test case tools, a bug tracker can be considered one, much like how a square can be considered a rectangle as well. Though bug/defect trackers are only part of the process, test cases themselves are usually stored in another program. Like test case web.

]]> By: Christopher http://gameqablog.com/2006/07/defective-case-tracking.html/comment-page-1#comment-4 Christopher Thu, 13 Jul 2006 02:35:00 +0000 http://gameqablog.com/wp/?p=5#comment-4 So what's the difference between a test case tool and a bug tracker? So what’s the difference between a test case tool and a bug tracker?

]]> By: Christopher http://gameqablog.com/2006/07/defective-case-tracking.html/comment-page-1#comment-2 Christopher Thu, 13 Jul 2006 02:30:00 +0000 http://gameqablog.com/wp/?p=5#comment-2 Excuse my ignorance, but what's a test case tool? Excuse my ignorance, but what’s a test case tool?

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