Don Spolsky Sends You An Offer You Can’t Refuse
You might think that I’d rather not use FogBugz….
You’d be right.
Some people like it though, and since it is such a popular product, why do they like it?
Well, I’m a lazy man, so I’ll go with another ordered list to explain:
- Support, when you pay for it, you get it. I’ve never had to use it, but it is probably pretty good. They’ll even sell you a book if you can’t figure it out. Bugzilla obviously only has free support and possibly somebody will sell you some if you try hard. Not really the same thing. You can also buy FogBugz without support though, which is hilarious when they’re charging a thousand dollars for ten developers.
- Joel Spolsky. He writes a blog called Joel on Software, you’ve probably heard of it. Some people trust what he makes because of it. I certainly like some of the ideas he espouses in that blog. He also has some books out, et cetera. This all takes you around back to his software if you are in a position to make purchasing decisions for your company.
- Consistent form and functionality. If you’ve ever used Gnome, then tried a newer major version, you’ll notice that they contain major changes to both form and functionality. This isn’t even half as bad as some other open-source projects, if you’re lucky enough to even get updates…
- Works pretty much out of the box on three platforms, as long as you’ve paid for each or are willing to go through the support hoops (gotta have a paid support contract to switch, too.)
- FogBugz Screenshot, yeah it isn’t really perfect, but if it works, it works.
- Security through obscurity, FogBugz is not open-source software, therefore it is less likely to have security bugz found by h4×0rz. Which is also why RMS is holding that sign:
