That was in the latest Team Fortress 2 changelog, I wish it were like the Nethack tourist class.

It is fairly sad when Mark Rein feels that this is the case:
MR: Oh, sure. That’s not uncommon. We did that with Gears of War. A lot of guys do that. A day-one patch is almost a necessity these days!
The interview

You can find an online version of the PC Zone article about game quality here.

I was a little annoyed to read about this new ultra-GameStop, and not know where it was besides “San Jose”, or actually see it. Then I heard about it on the Cheap Ass Gamer podcast again today and was motivated to find it and take pictures.
Overall, this is the least dingy corporate game store I’ve [...]