Which isn’t to say I don’t like Bugzilla, I do. I still like it better than FogBugz. I’ve used both professionally, and for obvious cost concerns (FogBugz is per-seat, I don’t care what discounts they offer for non-profits,) please see the multitude of previous posts as to why I don’t like it otherwise, I [...]

You might think that I’d rather not use FogBugz….
You’d be right.Some people like it though, and since it is such a popular product, why do they like it?
Well, I’m a lazy man, so I’ll go with another ordered list to explain:

Support, when you pay for it, you get it. I’ve never had to use it, [...]

Hmm, new blog, where to start, where to start… Oh, I know, I’ll just pull this old horse carcass out of the bin and….

There are lots of good reasons to not like Joel Spolsky’s take on web bug management tools, and while the above screenshot is not entirely valid, other good reasons do exist:

If you [...]